BLOSSOMING SPEAKER – PRIVACY POLICY
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Blossoming Speaker Pty Ltd (ABN 24 656 229 506) (we, us or our), understands that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or collected by us, when interacting with you.
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Quick overview​
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• We collect information you provide to us and information we gather when we interact with you
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• We use this information to provide our services and improve your experience
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• We protect your information using secure systems and processes
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• You have rights regarding your personal information, including access and correction rights
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The information we collect​
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Personal information: is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable.
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The types of personal information we may collect about you include:
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Service related information
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• Payment and transaction details for products and services you've purchased from us or enquiries about our products and services
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• Your preferences for our services and your marketing preferences
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• Feedback and survey responses
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Digital information
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• IP address and general location information derived from your IP address
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• Search and browsing behaviour
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• Website usage patterns
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• Cookie preferences
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Recordings
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• Call recordings
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• Records of meetings and decisions
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Professional information (for job applicants and workers)
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• Employment history
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• Professional experience
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• Required authorisations and licences
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• Professional registrations
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• Information about your right to work in the relevant jurisdiction
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How we collect personal information​
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We collect personal information in a variety of ways, including:
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• when you provide it directly to us, including face-to-face, over the phone, over email, or online;
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• when you complete a form, such as registering for any events or newsletters, or responding to surveys;
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• when you use any website we operate (including from any analytics and cookie providers or marketing providers. See the “Cookies” section below for more detail on the use of cookies);
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• from third parties, such as from your employer where they enrol you in our program, details of your use of our website from our analytics and cookie providers and marketing providers. See the “Cookies” section below for more detail on the use of cookies; and
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• from publicly available sources.
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Why we collect, hold, use and disclose personal information​
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Personal information: We collect, hold, use and disclose your personal information for the following purposes:
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• to enable you to access and use our platform, including to provide you with a login;
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• to work or do business with you, including to register your attendance at our events and manage your appointments;
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• for focus groups and surveys to help improve our business;
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• to enable you to access and use our associated applications and associated social media platforms;
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• to contact and communicate with you about our business, including in response to any support requests you lodge with us or other enquiries you make with us;
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• for internal record keeping, administrative, invoicing and billing purposes;
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• for analytics, market research and business development, including to operate and improve our business, associated applications and associated social media platforms;
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• for advertising and marketing, including to send you promotional information about our products and services and other information that we consider may be of interest to you;
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• to run promotions, competitions and/or offer additional benefits to you;
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• if you have applied for employment with us, to consider your employment application; and
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• to comply with our legal obligations or if otherwise required or authorised by law.
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Our disclosures of personal information to third parties​
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Personal information: We will only disclose personal information (excluding sensitive information) to third parties where it is necessary as part of our business, where we have your consent, or where permitted by law. This means that we may disclose personal information to:
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• our employees, contractors and/or related entities;
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• IT service providers, data storage, web-hosting and server providers;
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• marketing or advertising providers;
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• professional advisors, bankers, auditors, our insurers and insurance brokers;
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• payment systems operators or processors;
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• our existing or potential agents or business partners;
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• sponsors or promoters of any promotions or competition we run;
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• if we merge with, or are acquired by, another company, or sell all or a portion of our assets, your personal information may be disclosed to our advisers and any prospective purchaser’s advisers and may be among the assets transferred;
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• courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
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• courts, tribunals, regulatory authorities and law enforcement officers, as required or authorised by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
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• third parties to collect and process data, such as analytics providers and cookies; and
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• any other third parties as required or permitted by law, such as where we receive a subpoena.
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Google Analytics: We use Google Analytics to understand how people use our website. This involves cookies that collect information about your browsing activity. You can opt out of Google's advertising features through your Google account settings, browser add-ons, or your device's privacy settings. Google provides various tools and options to control how your data is used for advertising purposes. You can learn more about how Google uses your data and your available options on Google's privacy pages.
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Meta advertising tools: We use Meta's advertising tools (such as Meta Pixel) to understand how our ads perform and to show you more relevant advertisements on Meta platforms like Facebook and Instagram when you visit our website or app. You can manage whether we connect information from our website with your Meta account for advertising purposes by adjusting your settings within your Meta account preferences.
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Overseas disclosure​
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Storage and access
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We store your personal information in Australia. However, your information may be accessed from or transferred to locations outside Australia in these circumstances:
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• When our service providers are located overseas
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• When we work with overseas business partners
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• When using cloud-based services or data storage solutions
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Our approach to overseas disclosure
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Before disclosing your personal information overseas, we take reasonable steps to ensure that the recipient treats your information in accordance with applicable law by only sending what is necessary, requiring recipients to protect your information through contractual agreements which require the recipient to comply with the privacy standards in applicable law or through other mechanisms that provide comparable safeguards and by monitoring how recipients handle your information.
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Your rights and controlling your personal information​
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Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to do business with you. Let us know if you don’t want to provide information and we will let you know when information is required versus optional.
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Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
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Marketing communications: You can opt-out of receiving marketing communications at any time. Each marketing communication will include an unsubscribe option. You can change your marketing preferences by contacting us. We will process your request as soon as practicable.
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Access: You may request access to the personal information that we hold about you. An administrative fee may be payable for the provision of such information. Please note, in some situations, we may be legally permitted to withhold access to your personal information. If we cannot provide access to your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal. If we can provide access to your information in another form that still meets your needs, then we will take reasonable steps to give you such access.
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Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, out of date, incomplete, irrelevant or misleading. Please note, in some situations, we may be legally permitted to not correct your personal information. If we cannot correct your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal.
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How to contact us about your rights or to make a complaint and what happens next​
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Step 1: Contact our privacy officer
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• Email: privacy@blossomingspeaker.com
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• Phone: +61 480 415 401
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• Post: Po Box 419, Baulkham Hills, NSW, 2153, Australia.
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What to include:
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Your full name, contact details, clear details about your request or complaint, and any relevant dates or reference numbers.
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Step 2: Our response
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We will:
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• Verify your identity before processing your request
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• Investigate thoroughly (for complaints) or process your request (for rights)
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• Respond to you in writing within reasonable timeframes and as required by law
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• Explain what actions we will take and keep you updated on progress
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• Not charge you for making a request (except for reasonable access fees where applicable)
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• Help you understand and exercise your rights
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Step 3: If you're not satisfied (complaints only)
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If you're not satisfied with our response to your complaint, you can:
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• Ask for a review by our senior management, or
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• Contact external bodies:
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• Australian residents: Office of the Australian Information Commissioner (Phone: 1300 363 992, Website: www.oaic.gov.au)
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Storage and security​
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We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
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While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk.
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Public information​
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Please note that any information you choose to share publicly on online platforms (such as comments or reviews) can be accessed and used by others. We cannot control or protect information that you make publicly available.
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How long we keep your information​
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We keep your personal information only as long as we need it for the purposes we collected it, or as required by law. When we no longer need it, we securely destroy or de-identify it.
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Cookies​
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We may use cookies on our website from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online website and allow third parties to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online website with personal information, this information may be linked to the data stored in the cookie.
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You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
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Links to other websites​
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Our website may contain links to other party’s websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.
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Amendments​
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We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.
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For any questions or notices, please contact us at:
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Blossoming Speaker Pty Ltd (ABN 24 656 229 506)
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Email: privacy@blossomingspeaker.com
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Last updated: May 2026
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